illu Help Desk
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illu Help Desk
illu Help Desk
  • πŸ‘‹Welcome to illu
  • πŸš€Quick Start Guide
    • Workflow Provider Org
    • Full Access Installer Org
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  • πŸ“šWorkflow Library
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    • 🏠Residential Solar & Storage Best Practices
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    • πŸ”ŒHardware Specific
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    • πŸ“ƒFrontline Safety and Reporting
    • πŸ“₯Request a Workflow
  • πŸ™‹β€β™€οΈGet Help
  • Fundamentals
    • πŸ‘©β€πŸ«illu Basics
    • πŸ‘©β€πŸ’»Subscription Tiers and Features
    • πŸ’»What Devices Support illu?
    • 🏎️New and Upcoming Features
    • πŸ“΄Offline Mode
  • Accounts and Members
    • 🀝Create an Account and new Organization
    • πŸ“¨Inviting Team Members
    • πŸ‘Accepting an Invitation
    • πŸ’ΌFor Admins
      • ℹ️Setting Custom Job Fields
      • πŸ‘©β€πŸ’»Managing Admins & User Access
      • πŸ’΅Managing Billing and Payment
    • πŸ§‘Changing & Managing Accounts
      • πŸ”’Change Password
      • πŸ“²Transfer an Account
      • 🚽Delete an Account
  • Workflows
    • πŸ—ΊοΈWorkflow Overview
    • βž•Create a Workflow
    • πŸ—ƒοΈOrganizing Workflows with Folders & Tags
    • πŸ“€Publish & Share Workflows
    • πŸ“‹Add Workflows to a Job
    • πŸ’‘Workflow Tips & Tricks
  • Jobs
    • 🀹Job Basics
      • βž•Create & Delegate Job
      • ✏️Edit Job Requirements
      • ✨Update Job Progress
    • πŸ“±Completing Jobs and Workflows on Mobile App
      • From a Shared URL/QR Code
      • From Your Workflow List
    • πŸ—ΊοΈView Jobs on Map
    • πŸ“„Generate Job Report
    • ⬇️Bulk Export Job Data
  • SITES
    • 🧭Create/Edit Job Sites
    • βš™οΈSite Equipment Register
  • illu API
    • πŸ”‘API Overview
    • πŸ”ŒAPI Examples
      • ⚠️Trigger New Job on Alert
      • πŸ“Create New Site on Project Start
      • βœ…Update Job Status on Approval
  • Best practices
    • πŸ”§Maintenance
      • πŸ’ΈWhy it matters
      • 🦺Safety first!
      • πŸ—“οΈPlanned
      • 🚨Reactive
    • β˜€οΈTechnology-specific
      • πŸ”‹Battery storage
      • πŸ”ŒDistribution
      • πŸ”€Inverters
      • β˜€οΈSolar PV
    • πŸ’‘Examples
      • IEC 62446-1 Summarized
      • β˜€οΈCommunity Solar Mini-grid
      • β˜€οΈSolar C&I
  • πŸ’‘Tips
    • πŸ”How to Set Up Recurring Proccesses
    • 🎬Example of illu in Action
  • Support
    • ❓Frequently Asked Questions
    • πŸ€’Known Issues
  • Links
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    • 🀝Terms of Service
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  • πŸ’ͺUse Cases
    • πŸ› οΈillu for OEMs
    • πŸ‘·β€β™€οΈillu for Installers
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  1. Accounts and Members
  2. Changing & Managing Accounts

Delete an Account

No longer want a user account? You can delete their account info without losing access to their data.

  1. Login to the account that is to be delete on mobile or the web app

  2. Navigate to the Settings from the top right of the screen

  3. Select Delete Account

  4. Enter the account's password to confirm that you wish to delete it

Any Jobs assigned to that user will remain available in your organization for you to review or reassign as needed.

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Last updated 1 year ago

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