illu Help Desk
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Known Issues

Nobody is perfect, but we are learning and improving. Here are the bugs that we are aware of and working on
Something missing from our list? Log a Support Request!
Jobs & Workflows
Users & General Performance
Issue
Workaround
When creating a new workflow, dashboard briefly shows the last workflow that was opened
Update should occur in under 1 second
Issue
Workaround
Syncing changes between North America, Europe, and Asia can take up to 5 minutes
Use a VPN or wait for changes to sync
Users that have just been deleted from an organization cannot create or join another organization for 30 minutes
Please wait for changes to sync