illu Help Desk
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illu Help Desk
illu Help Desk
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  • Fundamentals
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      • ➕Create & Delegate Job
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  • illu User & Subscription Types
  • Workflow Providers
  • Full Access Installer
  • Guest Installer
  • Feature Access by Subscription Type

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  1. Fundamentals

Subscription Tiers and Features

Previousillu BasicsNextWhat Devices Support illu?

Last updated 1 year ago

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illu User & Subscription Types

Workflow Providers

Use Case: Manufacturers providing digital workflows to certified installer network, covering step-by-step work guidance and collecting data on project completion.

Feature Summary: Workflow Providers create a portfolio of custom workflows that can be shared with a large number of Guest Installers. As teams complete these workflows, Providers can view and export data collected, including photos, site info, etc.

Pricing: $2.5k base fee + (starting from) $10/installer team, per month

Full Access Installer

Use Case: Solar installer-contractors looking to achieve better operational efficiency for their crews with standard documentation and best-practice SOPs.

Feature Summary: Full Access installers can access workflows from linked Workflow Providers, illu's Best Practice Library, and also create their private, custom workflows. Users can create, assign, and complete jobs with custom fields and attached workflows, using both the desktop web portal and the mobile apps.

Pricing: We offer 2 types of full access plans Starter Plan: $100/mo for up to 2 admins + 10 Members Pro Plan: $300/mo for up to 5 admins + 50 Members

Please on the difference between the two plans.

Guest Installer

Use Case: Solar installer-contractors who has received an invited by their manufacturer to access their workflows on illu.

Feature Summary: Guest installers can access workflows from linked Workflow Providers only. Users can create, assign, and complete jobs with Provider workflows, using both the desktop web portal and the mobile apps.

Pricing: Free for up to 1 Admin + 2 Members

Feature Access by Subscription Type

Feature
Provider
Full Access
Guest

Workflows

View and execute workflows

Create custom workflows

❌

Grant external access to workflows

❌

❌

View external data collected via workflows

❌

❌

Jobs

Create, assign, complete jobs

-

Generate job reports

-

Customize job fields

-

❌

for more information on plans and pricing

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