Guest Installer Org

Congrats! You have been granted access by a Workflow Provider (like your manufacturer) to get started on illu.

Getting set up takes less than 15 minutes! Follow the 5 easy steps below and you'll be well on your way to supercharging your frontline team.

Step 1: Create an account using the invited phone number

If you are the first person in your team to download illu, you can create an account and a new organization. You must complete this step through the website at New organizations cannot be created through the mobile apps. Note: The person who creates the organization will be automatically set as an Admin and have the ability to manage Users for the organization.

Go either directly to this link, or go to, and select No account? Create One at the bottom of the page.

  1. After creating your individual account, you will be taken to this page. Please select Create new organization

  2. Once you have named your organization and hit submit, you are good to go! You will be taken to your organization dashboard and ready to start using illu's features and inviting your teammates.

Note: Now you can use the account to log in on the illu Mobile App. When you do for the first time, please be sure to select Allow Notifications in the pop up at the end of the account creation process.

You can now access illu on your mobile device through our iOS or Android application. You can download them from the Apple App Store or Google Play Store.

Use the same account information you have just created to log in.

Step 2: Create your first Job (web dashboard or mobile app)

Jobs are how you delegate and manage the work your team needs to do. To make your work management extra powerful, you can attach as many Workflows as you like to help your team effectively complete & document their work.

You can create a new job from either the web dashboard or from the mobile app.

  1. Make a New Job. Press + Add Job in the top-right of the Jobs Table. This will open the a side-view to configure the new job.

  2. Give it a Name. Name and briefly describe what the job is about. The Notes field is a great space to add any extra information (for example, you could include observations from remote monitoring data or from previous site visits).

  3. Add Details. You have several fields that allow you to include important information for the person completing the work (Assignee):

    1. Assignee. This is typically the person responsible for completing the job.

    2. Due Date. This is typically the date by which the job should be completed.

    3. Site. This is the typically the location where the work for the job has to be done. Note that if the site you select has an address, it'll be shown on the job. Handy!

    4. Tags. This is a way for you to classify your jobs. We'll talk more about them later, but you could already try to create one here if you like (and you're on web)!

    5. Collaborators. Any user you add here will automatically be notified about important changes to the job. The assignee is automatically made a collaborator.

  4. Attach Workflows. Attach the workflow you created earlier using the + Add Workflow button.

  5. Save. Once you're done, press Save at the top right of the edit screen. This will add the Job to your organization. You can always go back and edit the job later.

You will now see this new Job in your list.

Step 3: Invite your colleagues to join

Now it's time to invite your team. To open the Admin Console, click your Account icon in the top right of the screen. In the pop-down menu, select Admin Console

Note: Once your team members accept the invite, this will start a 14-day trial for your organization. For more information on team subscriptions, see Pricing.

  1. In the Admin Console, open the Members tab

  2. Enter the phone number and email (optional) of the team member you want to invite and select Send Invitation .

  3. Once it is registered, the phone number will appear in the Member's list with the status Pending until they accept the invitation

Step 4: (Optional): Create Sites to track systems and projects

Sites help your team navigate between different locations, projects, and systems. Jobs are linked to a site and can be filtered by sites.

Now that you know how to add Sites, make Workflows, and create Jobs, you are ready to start building out your team's processes and work!

A good place to start is with any processes you already have that are well defined (for example, an existing checklist or work instruction document). This could be a commissioning checklist, a preventative maintenance inspection, etc.

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